Privacy Policy

This Privacy Policy outlines our commitment to protecting your privacy and describes how we collect, use, and share your personal information when you use our website, VehiTag.com, and interact with our digital product, VehiTag. By accessing our website or using our product, you consent to the terms of this Privacy Policy. If you do not agree with these terms, please refrain from using our services. Our parent company is Softinturn Solutions.

Collection and Use of Information

We collect information to provide and improve our services, and we do so with your privacy in mind. We collect:

• Registration Information: When you register on VehiTag.com, we collect personal information such as your name, email address, and contact details.
• Purchase Information: To buy a VehiTag sticker, you will provide transaction details, including payment information. Your billing address is used exclusively for payment verification. We do not use it for any other purpose.
• Vehicle Information: We may collect details about your vehicle to link it with your VehiTag sticker.
• QR Code Usage: Information related to the use of your VehiTag sticker, including QR code scans and interactions, is used to provide better service to you.

How We Use Your Information

We use your information for the following purposes:

• Product Use: To facilitate the use of VehiTag, enabling connections between vehicle owners and users.
• Communication: To send you emails or notifications related to product updates, offers, and account activities. You have full control over these communications.
• Customer Support: To respond to your inquiries, provide customer support, and address technical issues.
• Order Fulfillment: Your shipping address is solely used for delivering your order. Your phone number is used to assist the courier and for order-related confirmations.

Your Privacy and Our Principles

We are committed to maintaining your privacy. Here are our core principles:

• No Sharing: Your email address and other details will never be sold or shared with third parties for marketing purposes. We do not add you to any mailing lists without your explicit consent.
• Limited Third-Party Sharing: We may share information only with third-party services required for the functionality of VehiTag, such as secure payment processors.
• Data Security: We implement industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. We maintain the latest anti-virus software and secure passwords on all our systems.
• Control Over Communication: You have control over the information we send you. You can opt-out of promotional emails by clicking the unsubscribe link. You may receive transactional SMS and calls pertaining to your account and orders. You can manage mobile app notifications through your device settings.

Your Choices and Rights

• Access and Correction: You have the right to know what information we have collected about you and the right to modify it. To change your information, please contact us at support@vehitag.com. We will verify your identity before making any changes.
• Account Deletion: You can request the deletion of your account and associated information by contacting our support team.

Legal Compliance and Disclosures

We may disclose information if required by law, court order, or other legal processes. In the event of a legal dispute, such as payment fraud, we may be obligated to provide necessary information. We will, whenever possible, inform you of our legal obligations.

If requested by a government department, such as the Sales Tax Department, your order details and personal information may be disclosed.

Links to Other Sites

Our site may contain links to other websites. These links are for informational purposes. We do not assume any responsibility for the policies or actions of these external websites. Our payment gateway partners, such as PhonePay or PayTM, have their own security and privacy policies that you should review.

Merger, Acquisition and Termination of Service

In the event of a merger or acquisition, the combined entity will use your personal information in accordance with this policy. If we cease operations, your information may be transferred to and used by another company that provides similar or related services.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices. We will notify you of any significant changes through email or notices on our website.

Contact Us

If you have any questions or concerns about our Privacy Policy or your information, please contact us at support@vehitag.com.